Shipping

Processing time. Orders are processed and shipped within 1–3 or business days of payment, Monday to Friday, excluding holidays. Orders placed on weekends or holidays are processed the next business day.

Delivery time. Standard delivery takes about 5–10 business days after your order ships. Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, or peak seasons.

Shipping cost. Shipping is calculated at checkout based on your location and order size. 

Where we ship. We currently ship within the United States right now.

Tracking. You will receive an email with a tracking number once your order ships. If you don't see it within 4 business days of ordering, contact us.

Multiple packages. Items in one order may ship separately and arrive on different days.

Address errors. Please double-check your shipping address at checkout. We can't redirect packages once they've shipped, and we're not responsible for orders delivered to an incorrect address that you have provided.

Lost, delayed, or damaged packages. If your order hasn't arrived within 15 business days of shipping, or it arrives damaged, email contact.us@modealz.com with your order number and photos if item(s) are damaged. We will work with the carrier and replace or refund your order.